Privacy Policy
Last Updated: June 17, 2026
Minnesota Plastic Surgery ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our website, request information, schedule consultations, communicate with our office, or use our related services (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy.
SMS Communications
Minnesota Plastic Surgery may use text messaging (SMS) to communicate with prospective and existing patients regarding appointment requests, consultation scheduling, reminders, follow-up communications, practice updates, and other service-related information.
By providing your mobile phone number and opting in through our website, online forms, or other communication channels, you consent to receive SMS messages from Minnesota Plastic Surgery.
Message frequency may vary depending on your interactions with our practice. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.
Data Use and Sharing
We respect your privacy. Your contact information, including your mobile phone number, will only be used to provide the services you request and to communicate with you regarding your inquiries or appointments.
No mobile information will be shared with third party/affiliates for marketing or promotional purposes.
We may share limited information with trusted service providers solely for the purpose of operating our communications systems, scheduling services, or supporting our business operations (e.g: Twilio). These providers are contractually obligated to safeguard your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Information submitted through consultation or contact forms
- Appointment requests
- Any other information you voluntarily provide
Non-Personal Information
- IP address
- Browser type
- Operating system
- Website usage information
- Cookies and analytics data
- Technical logs
How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Schedule and manage consultations and appointments
- Send appointment confirmations and reminders
- Provide requested information about our services
- Improve our website and patient experience
- Maintain security and prevent fraud
- Comply with applicable legal obligations
- Send marketing communications only where permitted or with your consent
How We Share Your Information
We do not sell or rent your personal information.
We may share information:
- With trusted service providers who assist with scheduling, communications, website hosting, or business operations
- When required by law or legal process
- To protect our legal rights or the safety of our patients and business
- In connection with a business transaction such as a merger or acquisition
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with legal and regulatory requirements.
Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal obligations
- Opt out of marketing communications
- Request limitations on certain processing activities
To exercise these rights, please contact our office using the contact information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the user experience.
You may modify your browser settings to disable cookies; however, some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their respective privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Making a Complaint
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your information, please contact our office using the contact information available on our website.
We will review your inquiry and make reasonable efforts to respond in a timely manner.